Customer Care Committee

The committee aims to deliver service equal to the best-in-business, leading to customer satisfaction and delight from SME services through total quality.

Vision
Pioneer in customer care excellence
Mission
Enhance and develop existing customer care offering services, benefits, process and procedures

Objectives

• All SME Customer feel that they are treated friendly, with understanding and empathy
• All SME customers feel fair and equal treatment
• Satisfy the customer’s need in controlling and having an impact
• Satisfying the customer’s need in getting Options and alternatives
• Satisfy the customer’s need in getting information
• Making the job easier and quicker for the SME staff
• Exceed the expectation of the SME customer to impress him/her.

Kindly fill the below survey related to your experience with SME:
Development Advisor
Fund
Government Procurement Program
Business Incubation Center

Suggestion Box

Please share your suggestion or complain for better service